How to Track Your UK Passport Application Status (May 2026)

Once you’ve hit "submit" and sent off your old passport, the waiting game begins. In May 2026, standard processing is averaging 3 weeks, but this can stretch to 10 weeks during the summer peak.

To avoid checking your letterbox every hour, you can use your unique tracking reference to see exactly where your application sits in the HM Passport Office (HMPO) queue.

1. Find Your Tracking Reference

The type of code you have depends on how you applied:

• Online Applications: Your reference starts with PEX. You will find this in your confirmation email.

• Post Office Digital Check & Send: Your reference starts with POD. This is printed on the receipt the Post Office gave you.

• Paper Forms: If you posted a paper form, you must use the 10-digit barcode number from the form or call the Passport Adviceline at 0300 222 0000.

2. What the Statuses Actually Mean in 2026

The 2026 tracking portal uses specific terms. Here is what they signify for your travel plans:

• "Application Joined" / "Documents Received": This is the most important milestone. Your 3-week processing time officially starts from this date, not the day you went to the Post Office.

• "Being Processed": A caseworker (or the 2026 automated system) is currently verifying your identity and photo. This stage usually lasts 10–14 days.

• "Information Follow-Up": Action Required. This usually means your photo was rejected or a document (like a marriage certificate) is missing. If you see this in May, expect your total wait time to increase by at least 2 weeks.

• "Passport Printed": Success! Your new passport has been created. It will usually be with you via TNT/Royal Mail courier within 2–3 working days.

3. The "48-Hour Tracking Lag"

In May 2026, high application volumes often cause a delay in the tracking system.

• If you sent your old passport via Special Delivery and Royal Mail says it has been delivered, it may still take up to 48 hours for the HMPO portal to update to "Documents Received". Do not panic; the passport office must physically scan your envelope into their system before the status changes.

4. When to Call the Adviceline

You should only call the Passport Adviceline (0300 222 0000) if:

• Your status has not changed for more than 3 weeks.

• You are traveling in less than 2 weeks and your status is not yet "Printed."

• You have received an email asking for information you have already provided.

Summary: 2026 Tracking Checklist